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We offer specialist transport by air or road and can help with every detail, from sourcing the right flight crates and coordinating vet trips to arranging collection and delivery at destination. We also expertly handle the relocation of all pets, including dogs, cats, pet birds, reptiles, and rabbits.
Whether by air or road, your pet's journey is truly door-to-door. We know you worry when you are apart. That is why we provide regular updates and communication on your pet’s journey status, keeping you informed until they are safely back in your arms.
Our dedicated fleet of climate-controlled, satellite-tracked vehicles is operated by our team of experienced animal handlers. Many of our drivers are pet owners themselves, ensuring your companion receives patient, professional care and a minimal-stress handover.
We ensure your pet travels safely and comfortably with our top-of-the-line, fully-equipped vehicles. Our commitment to security and care is at the heart of our transport service.
DEFRA Type 2 Approved: Our vehicles meet the high standards required for long-journey animal transport.
Full Climate Control: Temperature-controlled compartments keep your pet comfortable regardless of the weather outside.
Advanced Safety: The entire fleet is satellite-tracked, allowing us to monitor your pet’s journey in real-time.
Eco-Friendly Option: We are proud to operate a new fleet of JCS Livestock electric vehicles, offering a zero-emission, environmentally friendly transport solution.
Navigating the UK’s import regulations can be complex. As your specialist customs clearing agent, we provide a comprehensive service for pets arriving at Heathrow, Gatwick, and Manchester. Whether the UK is your final destination or a transit stop, our dedicated, pet-loving team is here to manage the entire process, ensuring a smooth and stress-free arrival.
We provide end-to-end management for your pet’s arrival, ensuring full compliance and peace of mind.
Managing all declarations and procedures for pets entering Heathrow (LHR), Gatwick (LGW), and Manchester (MAN).
We work directly with UK authorities to ensure all paperwork is correct and compliant before your pet travels, preventing delays upon landing.
Expert coordination for pets transiting through the UK to their onward destination.
We provide you with detailed instructions on the complete arrival and collection process so you know exactly what to expect.
Once cleared, we offer a dedicated pet taxi service in our approved vans to transport your pet safely from the airport directly to your home.
We are the only UK pet agent with our own office located directly at the Heathrow Animal Reception Centre (HARC). This unique presence allows us to offer a more personal, hands-on service, manage the process more efficiently, and resolve any issues immediately on-site.
We are one of the few UK companies with the specialist knowledge to manage the complex import and transit requirements for CITES-protected species.
We specialise in professional pet export services from Heathrow, Gatwick, and Manchester to destinations across the globe. Our team of dedicated, pet-loving experts understands the importance of this move. We are here to manage every detail, ensuring a safe, compliant, and stress-free journey for your beloved companion.
We provide a complete, door-to-door solution, managing every aspect of your pet’s relocation. Our services include:
Booking your pet’s flight on approved routes.
Nationwide collection from your home address anywhere in the UK.
Delivery and check-in with the airline.
Coordinating with our vets to apply for and complete the official Export Health Certificate (EHC).
Arranging all necessary treatments, vaccines, and pre-export blood tests.
Providing pre-export boarding at a licensed facility.
Supplying fully IATA-compliant wooden or plastic travel crates.
Managing all export customs entries.
Securing import permits for the destination country.
Arranging import clearance services upon arrival.
Unlike many pet shippers, we have proven expertise in managing the complex documentation and transport requirements for CITES-protected species.
We know saying goodbye is difficult. We invite you to use our dedicated, private drop-off room at our office. You can relax and enjoy a complimentary tea or coffee in a calm environment before your pet’s departure.
We leverage our decades of experience and deep regulatory expertise (IATA LAR) to provide specialised logistics for high-value and non-pet animal transport. From horses and farm animals to zoo species, we ensure the highest welfare and compliance standards for every domestic and international movement.
For more information about Specialist Livestock & Zoo Animal Logistics.
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